Sheet details
Business:
Founder whose voice this is:
Sheet keeper (collects examples and updates the sheet):
Who drafts in this voice (staff, AI tools, both):
Kinds of writing this sheet covers (for example client emails, proposals, LinkedIn posts, WhatsApp replies, website text):
Kinds of writing it does not cover (for example legal notices, contracts, anything about pay or staff):
Last checked on:
Next review date:
How the founder sounds, in plain words
Write three to five lines a new staff member could follow. Each line should be something the founder actually does, not a wish.
- The founder usually:
- The founder usually:
- The founder usually:
Words and phrases the founder likes to use:
Words and phrases the founder never uses:
How the founder opens and closes a message:
How formal the founder is with new clients, regular clients and suppliers:
Languages the founder writes in, and when they switch between them:
On-voice examples
Paste the real text, then say in one line why it sounds right.
Example 1:
- Text:
- Kind of writing:
- Why it sounds like the founder:
Example 2:
- Text:
- Kind of writing:
- Why it sounds like the founder:
Example 3:
- Text:
- Kind of writing:
- Why it sounds like the founder:
Add more examples the same way.
Off-voice examples
Paste a draft that did not sound right, the founder's version if there is one, and what changed.
Example 1:
- Draft:
- Founder's version:
- What the founder changed and why:
Example 2:
- Draft:
- Founder's version:
- What the founder changed and why:
Add more examples the same way.
Things a draft must never do
- Promise a date, price, discount or result the founder has not agreed
- Name a client, project or person without the founder's go-ahead
- Make claims about the business that nobody can point to a source for
- Copy another business's words or style closely
- Add your own:
When the founder still checks before it goes out
The founder checks these drafts every time, whatever the sheet says. For everything else, the person sending the draft checks it against the sheet.
- First message to a new client or a large prospect
- Anything about money, a complaint or a mistake
- Anything posted in public under the founder's name
- Add your own:
Change log
Write one entry each time a rule or example is added, changed or removed.
Date:
- What changed:
- Why (the draft or comment that led to it):
- Agreed by the founder on:
Stop rules
- No rule goes on the sheet unless it comes from a real example the founder agreed with.
- If a draft needs a fact, price or promise the sheet does not give, the drafter asks a person instead of guessing.
- If the founder rewrites the same kind of line twice, add a rule and an example before the next draft.
- If the next review date has passed, the founder reads the whole sheet before anyone relies on it again.
- The sheet guides how things are said. It does not decide what the business promises or claims.